#1. Upwork - Companies needing a vast marketplace to find and pay independent talent.
What Is It?
Upwork operates a massive dual-sided marketplace and freelance management system. Its payment model charges a percentage fee on all contractor earnings while applying standard payment processing fees to client invoices.
Free Tier Breakdown
What you get: Free for clients to post jobs, review proposals, and utilize the time-tracking software.
The catch: Freelancers must spend 'Connects' to bid, and clients pay a marketplace fee per transaction.
Pros
- Massive global talent pool
- Excellent milestone and escrow protection
- Built-in desktop time tracker
Cons
- High fees for both freelancers and clients
- Race-to-the-bottom pricing culture
- Overwhelming amount of spam proposals